How To Buy Tickets

University of Illinois Springfield Performing Arts Center offers three easy ways to obtain tickets:

1. Visit the UIS Ticket Office during regular operating hours. The UIS Ticket Office is located on Level 1 of the Public Affairs Center (just inside entrance of circle drive), on the campus of the University of Illinois Springfield.

• UIS Ticket Office Hours:
  Monday – Friday: 10 am – 5 pm
• The UIS Ticket Office opens two hours prior to all ticketed events – show days/nights the UIS Ticket Office is open on the 2nd floor in the UIS Performing Arts Center lobby.

2. Purchase Tickets by Phone (217) 206-6160.

3. Purchase Tickets Online click here to go to Upcoming Events.

UIS Performing Arts Center Information Line:
Patrons may call the UIS Performing Arts Center Information Line at (217) 206-6160 to speak directly with a representative. We will be happy to help you with special needs and accessibility information, length of performances, program content, directions, pre-performance activities, subscription ticketing and general customer service inquiries.

Children: All children must possess a ticket for admission to a UIS PAC event. Please contact (217) 206-6160 for questions regarding program content.

Payment Options: We gladly accept cash, personal checks, VISA, MasterCard, Discover, or American Express. Checks should be made payable to: UIS PAC.

Policy on Refunds & Exchanges: ALL TICKET PURCHASES ARE FINAL AND THERE ARE NO REFUNDS. In the case of a show cancellation, the face value of the ticket will be refunded. Your ticket purchase may include service fees added on at the time of purchase. Such fees may be avoided by purchasing tickets in person at the UIS Ticket Office. If you have any questions, please contact the UIS Ticket Office. As a general rule, any additional service fees paid at the time of a purchase by means of an online or phone transaction are not refundable. For certain events with multiple performances, the producer of the event may permit ticket exchanges for the same show but at a different date/time. Please contact the UIS Ticket Office directly for more information on the exchange policy for any muti-performance event.

Fees: Your ticket purchase may include fees, either included in the price of the ticket or added on at the time of purchase. If you have any questions please contact the UIS Ticket Office. 

Ticket Sales: All tickets are subject to dynamic pricing based on demand. Purchase early to lock in prices and best seats. Please note: that in an effort to provide a secure and honest environment for all patrons, all orders flagged as potentially concerning will be subject to preventative measures, such as cancelation and or restricted to Will Call delivery options.

Will Call: Tickets that have not been received for any reason (including lost or stolen) will be held at Will Call under the original account-holder’s name and may be picked up with valid photo ID beginning 2 hours before the event or during regular business hours. Some exceptions may apply.

Third-Party Vendors: Be wary of buying tickets from any third party website. UIS PAC has no way of validating, or replacing tickets that have been purchased through any website other than UISpac.com. We cannot seat or refund you for an invalidated ticket.

Patron Privacy Statement: Please note that when you purchase subscription or individual tickets to attend an Illinois Symphony Orchestra (ISO) or Illinois Chamber Orchestra or Springfield Ballet Company (SBC) event through the UIS Ticket Office, UIS will share your name, contact information, and seating information with the ISO or SBC. This will enable the ISO or SBC to contact you directly about information including but not limited to future concerts/events and other organizational efforts, including fundraising solicitation. UIS will not share patron payment information such as credit card account numbers. If you have any questions or concerns about the sharing of this information, please contact the UIS Ticket Office at (217) 206-6160.