Accessibility
Please visit our accessibility page.
Weapons Screening
At some events, all persons entering the UIS Performing Arts Center or Public Affairs Building will be required to pass through Weapons Screening checkpoints to gain entry. Weapons are prohibited by law on the UIS campus (Illinois State Statute 7201LCS 5/21-6). This includes guns, knives with blades of 3” or more, switchblade knives, stun guns, tasers, metal knuckles, etc. Please keep this in mind as you purchase your event tickets. Refunds will not be provided due to a refusal to comply with the Weapons Screening procedures and thus being denied entry into the building.
Cell Phones
To eliminate disruptions by cellular phones, these devices should be turned off or turned to silent mode during all performances at the UIS Performing Arts Center.
Cameras and Recording Devices
Policies vary by event. Please see an usher if you have questions.
Infants & Children
Effective January 1, 2024 – All patrons, regardless of age, must have a ticket for entry, including small children and infants. Booster seats are available at Guest Services. Our UIS Ticket Office staff will be happy to answer any questions you may have regarding child-appropriate performances.
Smoking
UIS is a tobacco-free campus; the use of tobacco products is prohibited on all university property.
Seating Changes
If for any reason you are uncomfortable in your seat, please speak with an usher about being moved to another location. If your discomfort pertains to a patron seated near you, please go to the coat check where an usher can handle your situation discretely.
Medical Assistance
UIS PAC has emergency medical technicians on site during most events. Please see an usher if you are in need of medical assistance.
Restrooms
Restrooms are available on all levels and are handicap accessible.
ATM
An ATM is located at the main entrance of the Public Affairs Center, Level 1.
Parking
See Parking and Directions for more information about valet and event parking.
Show Call
Lobby chimes ring seven, three, and one minute before the beginning of the program and at the end of intermission; house lights blink one minute before the performance and one minute before the end of intermission. For your safety, please return to your seat before curtain.
Late Arrivals
Patrons arriving after curtain will be seated at the discretion of the House Manager.
Lost and Found
During the performance, please ask the ushers. The first business day following the event, please call the UIS Ticket Office at (217) 206-6160.
Weather
In most cases, all shows will run as scheduled, regardless of weather. Any exceptions will be communicated to ticketed patrons.
Concessions
For most events, concessions (offering popcorn, candy, water, soft drinks, and alcoholic beverages) will be available for purchase in the lobby (Level 2).
